What steps should you take if you suspect you've fallen victim to a financial scam?

Learn the steps to take if you suspect you've fallen victim to a financial scam, including reporting the fraud and seeking assistance.


If you suspect you've fallen victim to a financial scam, it's crucial to take immediate steps to minimize the damage, protect your assets, and report the scam to the appropriate authorities. Here are the steps you should take:

  1. Stop All Transactions:

    • If you believe you've been scammed, cease all communication and transactions with the individual or entity involved. This includes not sending any more money or providing additional personal information.
  2. Document Everything:

    • Gather and document all information related to the scam, including emails, messages, phone numbers, names, dates, and any documentation, contracts, or receipts. This documentation may be valuable for reporting and investigation.
  3. Contact Your Financial Institution:

    • If you've provided bank account information or credit card details, contact your financial institution immediately. They can help you monitor your accounts for unauthorized activity and may be able to block or reverse fraudulent transactions.
  4. Change Passwords and Security Information:

    • If you've shared passwords or security information, change them immediately. This applies to online banking, email accounts, and any other accounts that may be compromised.
  5. Report the Scam to Authorities:

    • Depending on the nature of the scam, report it to the appropriate authorities, such as:
      • Federal Trade Commission (FTC): Report the scam at ftc.gov/complaint or call 1-877-FTC-HELP.
      • Local Law Enforcement: Contact your local police department to file a report.
      • Internet Crime Complaint Center (IC3): Report online scams and cybercrimes at ic3.gov.
      • Securities and Exchange Commission (SEC): If the scam involves securities or investments, report it to the SEC.
      • State Attorney General's Office: If the scam occurred within your state, report it to your state's Attorney General's Office.
      • Better Business Bureau (BBB): File a complaint with the BBB if it involves a business or organization.
  6. Check Your Credit Report:

    • Request a free credit report from each of the three major credit reporting agencies (Equifax, Experian, and TransUnion). Review the reports for any unauthorized accounts or changes.
  7. Place a Fraud Alert or Freeze on Your Credit:

    • Consider placing a fraud alert or a credit freeze on your credit reports to prevent identity thieves from opening new accounts in your name.
  8. Notify Creditors and Credit Card Companies:

    • Contact your creditors and credit card companies to inform them of the scam and any unauthorized charges. They may work with you to resolve the issue.
  9. Monitor Your Accounts:

    • Regularly monitor your bank, credit card, and investment accounts for any unusual or unauthorized activity. Report any suspicious transactions promptly.
  10. Consider Seeking Legal Advice:

    • Consult with an attorney, especially if the scam involves complex legal issues, contractual disputes, or significant financial losses.
  11. Report to Consumer Protection Agencies:

    • Report the scam to consumer protection agencies in your area or relevant jurisdictions. They may investigate and take legal action against scammers.
  12. Educate Yourself:

    • Learn from the experience and educate yourself about common scams and fraud prevention measures to avoid falling victim again in the future.

Remember that it's essential to act swiftly when you suspect a financial scam. The sooner you take action, the better your chances of minimizing the financial and personal impact of the scam. Additionally, reporting the scam to authorities can help prevent others from becoming victims.

Responding to Suspected Financial Scams: Action Steps.

If you suspect that you have been the victim of a financial scam, it is important to take action immediately. Here are some steps you can take:

  1. Stop communicating with the scammer. Do not respond to any further calls, emails, or text messages from the scammer.
  2. Gather evidence. Collect any documents or information that you have about the scam, such as emails, letters, bank statements, or investment statements.
  3. Report the scam to the authorities. You can report the scam to the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), the Securities and Exchange Commission (SEC), or your local police department.
  4. Contact your financial institutions. If you provided the scammer with any financial information, such as your bank account number or Social Security number, contact your financial institutions immediately. They may be able to help you to protect your accounts and prevent further losses.
  5. Monitor your credit report. Review your credit report regularly for any unauthorized activity. You can get a free copy of your credit report from each of the three major credit bureaus once a year at annualcreditreport.com.

Here are some additional tips for responding to suspected financial scams:

  • Stay calm. It is important to stay calm and do not panic. Scammers often try to create a sense of urgency to pressure you into making a decision.
  • Do not be afraid to ask for help. If you are unsure about what to do, talk to a trusted friend or family member, or contact a financial advisor or attorney.
  • Be patient. It may take some time to resolve the situation. Be patient and persistent in following up with the authorities and your financial institutions.

By following these tips, you can help to protect yourself from financial scams and minimize the damage if you are a victim.