What should I do if I think I have been a victim of financial fraud or a scam?

Learn the steps to take if you suspect you've been a victim of financial fraud or a scam to minimize damage and seek resolution.


If you believe you have been a victim of financial fraud or a scam, it's essential to take immediate steps to protect yourself, report the incident, and minimize any potential damage. Here's what you should do if you suspect you've been targeted by a scam:

  1. Cease Communication:

    • If you are in contact with the scammer, cease all communication immediately. Do not engage further with the individual or entity.
  2. Document Everything:

    • Gather and document all available information related to the scam, including emails, text messages, phone call records, and any other correspondence.
    • Take note of the scammer's contact information, including phone numbers, email addresses, and any aliases they may have used.
  3. Secure Your Accounts:

    • If the scam involved compromising your accounts or personal information, change your passwords immediately.
    • Enable two-factor authentication (2FA) on your accounts for added security.
  4. Contact Your Financial Institution:

    • If the scam involved unauthorized transactions or access to your bank or credit card accounts, contact your financial institution to report the fraud.
    • Request that the institution freeze or close the affected accounts to prevent further unauthorized activity.
  5. Contact the Credit Bureaus:

    • If you suspect identity theft, contact the major credit bureaus (Equifax, Experian, and TransUnion) to place a fraud alert or credit freeze on your credit reports.
    • Review your credit reports for any suspicious activity.
  6. Report the Scam to Authorities:

    • Report the scam to relevant authorities, such as the Federal Trade Commission (FTC), your local law enforcement agency, or a consumer protection agency.
    • Provide as much detail as possible about the scam, including dates, times, and the contact information of the scammer.
  7. File a Complaint with the FTC:

    • Visit the FTC's website (ftc.gov/complaint) to file a complaint. This helps federal law enforcement agencies track and investigate scams.
  8. Notify Your State Attorney General's Office:

    • Contact your state's attorney general's office or consumer protection agency to report the scam and seek assistance.
  9. Notify Your Financial Advisor or Bank:

    • If you were targeted through an investment scam, notify your financial advisor or the financial institution through which you made investments.
    • They can provide guidance and potentially help recover lost funds.
  10. Warn Others:

    • Inform friends and family about the scam to prevent them from falling victim to similar schemes.
    • Share information about the scam on social media or online forums to raise awareness.
  11. Be Cautious About Recovery Scams:

    • Be wary of individuals or companies claiming they can recover your lost funds for a fee. Many of these offers are scams themselves.
    • Only work with reputable professionals or organizations when attempting to recover lost money.
  12. Monitor Your Accounts and Credit:

    • Continue to monitor your financial accounts and credit reports for any suspicious activity.
    • Be vigilant for potential signs of identity theft and report any new fraud promptly.

Remember that reporting the scam not only helps protect you but also assists authorities in tracking down and prosecuting scammers, potentially preventing them from victimizing others. Financial fraud and scams can be distressing, but taking immediate action can help mitigate the impact and increase the chances of recovery.

Responding to Financial Deception: Steps for Victims.

If you think you have been a victim of financial deception, there are a number of steps you can take:

  1. Report the fraud to the authorities. You can report the fraud to the Federal Trade Commission (FTC) at FTC.gov or 1-877-FTC-HELP. You can also report the fraud to your local police department.
  2. Contact your bank or credit card company. If you have been a victim of identity theft or fraud, contact your bank or credit card company immediately. They can help you to close any fraudulent accounts and to dispute any unauthorized charges.
  3. Place a fraud alert on your credit report. A fraud alert will notify potential creditors that you have been a victim of fraud and that they should take extra precautions when verifying your identity. You can place a fraud alert at one of the three major credit bureaus: Equifax, Experian, or TransUnion.
  4. Monitor your credit report and bank statements regularly. This will help you to identify any fraudulent activity early on.
  5. Consider working with a credit counselor. A credit counselor can help you to develop a plan to repair your credit and to avoid future financial problems.

Here are some additional tips for responding to financial deception:

  • Don't be afraid to ask for help. There are a number of resources available to help victims of financial deception, including the FTC, your bank or credit card company, and credit counselors.
  • Be patient. It may take some time to recover from financial deception. Be patient and don't give up.

Remember, you are not alone. Millions of people fall victim to financial deception every year. By taking the steps above, you can start to recover and protect yourself from future fraud.