How can you protect your personal information when using ATMs?

Discover best practices for protecting your personal information and financial security when using ATMs, including PIN safety and card skimming awareness.


Protecting your personal information when using ATMs (Automated Teller Machines) is essential to prevent fraud and ensure the security of your financial transactions. Here are important steps to follow when using ATMs:

  1. Choose Secure ATMs:

    • Use ATMs from reputable financial institutions or banks. Avoid standalone or remote ATMs in poorly lit or isolated areas, as these may be more susceptible to tampering or skimming devices.
  2. Check for Tampering:

    • Before inserting your card, inspect the ATM for any signs of tampering. Look for unusual attachments, loose card readers, or anything that seems out of place. If you suspect tampering, do not use the ATM and report it to the bank or ATM operator.
  3. Use Well-Lit and Busy Locations:

    • Whenever possible, use ATMs located in well-lit, busy areas where there are likely to be witnesses and surveillance cameras.
  4. Cover the Keypad:

    • Shield the keypad with your hand or body while entering your PIN to prevent anyone from seeing your PIN as you type it.
  5. Be Cautious of Strangers:

    • Be aware of your surroundings and avoid engaging with strangers while using the ATM. Scammers may attempt to distract you or engage in "shoulder surfing" to steal your PIN.
  6. Use ATMs in Bank Lobbies:

    • If available, use ATMs located inside bank branches, as they tend to be more secure and monitored.
  7. Memorize Your PIN:

    • Memorize your Personal Identification Number (PIN) rather than writing it down or sharing it with others. Avoid using easily guessable PINs, such as your birthdate or sequential numbers.
  8. Beware of Skimming Devices:

    • Skimming devices are used by criminals to capture card information. Check for any unusual attachments or protrusions on the card reader, keypad, or card slot. If something looks suspicious, don't use the ATM.
  9. Use ATMs During Daylight Hours:

    • Whenever possible, use ATMs during daylight hours when there are more people around and visibility is better.
  10. Regularly Monitor Your Accounts:

    • Keep a close eye on your bank and credit card statements. Report any unauthorized transactions to your bank immediately.
  11. Use ATMs from Your Own Bank:

    • Whenever possible, use ATMs that belong to your own bank or are part of a trusted ATM network. This can help reduce transaction fees and ensure better security.
  12. Cancel the Transaction If You Feel Unsafe:

    • If you feel unsafe or notice anything suspicious while using the ATM, cancel the transaction immediately and leave the area. It's better to be cautious than risk your security.
  13. Report Lost or Stolen Cards Immediately:

    • If your ATM card is lost or stolen, report it to your bank immediately to prevent unauthorized use.
  14. Enable Mobile Alerts:

    • Set up account alerts with your bank to receive notifications for ATM withdrawals and other account activities. This can help you detect unauthorized transactions quickly.
  15. Keep Receipts Secure:

    • Dispose of ATM receipts and transaction records securely. Never leave them at the ATM or in a place where others can access them.

By following these precautions and staying vigilant, you can significantly reduce the risk of falling victim to ATM-related fraud and protect your personal information when using ATMs.

ATM Security: Safeguarding Your Personal Information.

ATMs are a convenient way to access your money, but they can also be a target for criminals. There are a few things you can do to protect yourself and your personal information when using an ATM:

  • Choose a safe location. Use ATMs in well-lit and populated areas. Avoid using ATMs at night or in secluded areas.
  • Be aware of your surroundings. Pay attention to people and vehicles around you. If you feel uncomfortable, leave.
  • Shield your PIN. Cover the keypad with your hand when entering your PIN.
  • Don't accept help from strangers. If someone offers to help you use the ATM, decline.
  • Take your receipt. Take your receipt with you so that you can track your spending and identify any fraudulent transactions.

Here are some additional tips for ATM security:

  • Inspect the ATM before using it. If you see any signs of tampering, such as loose parts or damage, do not use the ATM and report it to the bank immediately.
  • Be careful of ATM skimming devices. Skimming devices are used to steal credit and debit card information. They may be attached to the ATM card reader or PIN pad. If you see anything suspicious, do not use the ATM and report it to the bank immediately.
  • Be careful of ATM scams. Scammers may try to trick you into giving them your personal information or money. If someone approaches you at an ATM and asks for your help, decline.

If you suspect that your ATM card has been compromised, contact your bank immediately and cancel your card. You should also monitor your bank statements for any fraudulent transactions.

By following these tips, you can help to protect yourself and your personal information when using an ATM.